SHIPPING
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ALL ORDERS ARE SHIPPED FROM SAN FRANCISCO, CA. WHILE ORDERS ARE USUALY SHIPPED WITHIN 2 - 3 BUSINESS DAYS, ORDERS MAY TAKE LONGER DUE TO UNFORESEEN
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CIRCUMSTANCES. AFTER SUCCESSFULLY PLACING AN ORDER, YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL.ONCE SHIPPING LABEL HAS BEEN CREATED, YOU WILL RECEIVE
AN EMAIL WITH TRACKING INFORMATION. MOST ORDERS WILL BE SHIPPED THAT DAY OR DAY AFTER.
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QAIN & ABEL IS NOT LIABLE FOR ANY MISPLACED OR STOLEN PACKAGES. IF YOUR ADDRESS MATCHES THE ADDRES PROVIDED, WE WILL NOT BE HELD RESPONSIBLE. YOU CAN
CONTACT INFO@QAINANDABEL.COM AND WE WIL TRY OUR BEST TO ASSIST YOU.
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PRE - ORDERS & MADE TO ORDER ORDERS
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PRE - ORDER & [MTO] MADE TO ORDER PIECES WILL SHIP ONCE PRODUCTION ON IT IS COMPLETED. EACH ITEM WILL HAVE ITS OWN RESPECTIVE ESTIMATED SHIPPING & HANDLING
TIME. AFTER SUCCESSFULLY PLACING AN ORDER, YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL.ONCE SHIPPING LABEL HAS BEEN CREATED, YOU WILL RECEIVE AN EMAIL
WITH TRACKING INFORMATION. MOST ORDERS WILL BE SHIPPED THAT DAY OR DAY AFTER.
PLEASE ALLOW FOR PRE - ORDER & MTOs SHIPPING DELAYS.
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MTOs ARE NOT ELIGIBLE FOR CANCELLATION OR REFUNDS.
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RETURNS
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AS OF RIGHT NOW, WE WILL NOT BE ACCEPTING ANY RETURNS DUE TO THE CURRENT CIRCUMSTANCES OF THE COVID - 19 GLOBAL PANDEMIC. PLEASE MAKE SURE EVERYTHING
YOU ORDER IS CORRECT BEFORE PLACING ORDER.
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EXCHANGES
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AS OF RIGHT NOW, WE WILL NOT BE EXCHANGING ORDERS DUE TO THE CURRENT CIRCUMSTANCES OF THE COVID - 19 GLOBAL PANDEMIC. PLEASE MAKE SURE EVERYTHING YOU
ORDER IS CORRECT BEFORE PLACING ORDER.
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IN SITUATIONS WHERE AN ITEM MAY BE DAMAGED OR YOU RECEIVED AN INCORRECT ITEM. YOU ARE ELIGIBLE FOR A FREE EXCHANGE WITHIN 15 DAYS OF ORDER BEING PLACED.